Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Introduction
Spine Care of Alexandria, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number, and mailing address
- Date of birth and demographic information
- Health history and medical information
- Insurance information
- Emergency contact information
- Payment information
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Device information (type, operating system, browser)
- IP address and approximate geographic location
- Pages visited and time spent on pages
- Referring website addresses
- Actions taken on our website
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can manage your cookie preferences through our Cookie Settings or your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and managing our healthcare services
- Communicating with you about appointments and care
- Processing payments and insurance claims
- Maintaining medical records
- Sending relevant communications (with your consent)
- Improving our website and services
- Complying with legal and regulatory requirements
- Protecting against fraud and unauthorized access
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Healthcare Providers: With other healthcare providers involved in your care, with your consent or as permitted by law
- Insurance Companies: To process claims and verify coverage
- Service Providers: With third parties who perform services on our behalf (payment processors, IT providers, etc.)
- Legal Requirements: When required by law, court order, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given explicit permission
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Medical records are retained in accordance with applicable state and federal regulations.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- By Mail: 6285 FRANCONIA RD, Alexandria, VA 22310
- By Phone: +1 (630) 417-4545
- By Email: contact@spine-care-of-alexandria.com